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Devising Decision Support System for the Selection of Medical Equipment Delivery Service

Christine Natalia, Vivi Triyanti, and Tri Christin Pradina
Industrial Engineering Department, Faculty of Engineering, Atma Jaya Catholic University of Indonesia, Jakarta, Indonesia

Abstract—Decision support system is computer-based systems that assist business and organizational in complex decision-making environment. In this study, a Decision support system application program was devised based on the Analytic Hierarchy Process (AHP) method, which consists of three parts, namely (i) decision making model, (ii) calculating model, and (iii) inputting model. The results showed that the application program was able to provide output about the selected bidder on a spesific project instantly. That is, the program was able to complete the task in mjuch less time compared to the current system of decision making which consumes too much times. (i.e., the decision makers has to meet with each participants intensively at least 3 times). Based on the outputs provided by the application program, it is conlude that the Decision support system developed in the present research is effective and successfully answers the existing problems.

Index Terms—decision support sytem, Analytic Hierarchy Process (AHP), tender project, medical equipment delivery service

Cite: Christine Natalia, Vivi Triyanti, and Tri Christin Pradina, "Devising Decision Support System for the Selection of Medical Equipment Delivery Service," Journal of Industrial and Intelligent Information, Vol. 4, No. 2, pp. 172-177, March 2016. doi: 10.18178/jiii.4.2.172-177
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